Part 1: Purchasing products
What currency are the prices shown in?
We set the United States Dollar (USD) as a default currency on our website. If...
Read moreHow can I use artworks purchased by you? Do you have license agreements?
The artworks we produce are incredibly affordable and not intended for business, commercial, or reselling...
Read moreWhat’s your refund policy?
We offer refunds on open orders without submitted questionnaires and only within a 24 hours...
Read moreHow do I place the order?
Covatar Market is a regular marketplace, and we thrive to provide a convenient and familiar...
Read moreHow do I pay, and what payment methods are available?
After you start the checkout process from your page, you’ll need to provide some basic...
Read moreWhat taxes are included in my purchase?
The California Sales Tax is automatically applied to your order and is always reflected at...
Read moreHow do I apply a promo code or voucher to my order?
If you have a discount or voucher code, you can apply it to your order...
Read moreMy discount or voucher code doesn’t work. What should I do?
Most likely, your discount code has expired. If you believe that this is a mistake,...
Read moreHow do I tip my artist in advance?
Artists love tips because it adds to their total income. All tips go to our...
Read moreHow much do your artworks cost?
The pricing depends on many factors, and we always show it upfront on the product...
Read morePart 1: Purchasing products
- How do I place the order?
- How do I pay, and what payment methods are available?
- What taxes are included in my purchase?
- How do I apply a promo code or voucher to my order?
- My discount or voucher code doesn’t work. What should I do?
- How do I tip my artist in advance?
- How much do your artworks cost?
- What currency are the prices shown in?
- How can I use artworks purchased by you? Do you have license agreements?
- What’s your refund policy?
Part 2: Delivery timelines, service packages, order customization, and add-ons
- What kind of Covatar digital portraits do you offer?
- How can I get a full-body portrait?
- Can I order a digital version of my portrait first and then get it printed later?
- When and how will I receive my order?
- I’m short on time. Can I get my order faster?
- Can I add people or pets to my portrait?
- How do I choose a service package?
- I already purchased a Covatar portrait in the past. How can I update it? Can I add a person, change background, color, attire, details after the portrait is delivered?
- I purchased a group Covatar portrait before, but now I want to receive individual portraits for some or all characters in the picture
- How to get a portrait in a specific style?
- What is included in the digital portrait product?
Part 3: About NFT avatars & usage
- What's an NFT Covatar?
- What's included in the NFT Covatar packages?
- I want to get it minted somewhere else. What do I do?
- Why is minting important?
- How to pay with cryptocurrency via Coinbase Commerce?
- How do I link my NFT Covatar to my Twitter account?
- What's the difference between NFT Covatars and custom NFT collection creation services?
- How do I upgrade my NFT Covatar with different details, skins, backgrounds?
- If I have an NFT license, can I use this image for commercial purposes? E.g. printing on t-shits or anything else.
- I don’t want to have an avatar of myself but I have an idea for a character. Can you create it?