Part 4: The creation process and receiving the order
I changed my mind about the style. How can I change the artist who will be working on my artwork?
Changing artists after submitting a questionnaire can only be done under certain conditions and depends...Read more
Will I receive a printed version with this digital portrait?
No. Only the digital version of the portrait is included in this product.We’re a digital-first...Read more
What if I don’t like my portrait? What’s your revision policy?
Please note that some edits & revisions might be subject to additional charges. For example,...Read more
Will I get to see the portrait before it’s ready?
For products purchased under the Basic and Standard package, we do not offer the ability...Read more
Part 1: Purchasing products
- How do I place the order?
- How do I pay, and what payment methods are available?
- What taxes are included in my purchase?
- How do I apply a promo code or voucher to my order?
- My discount or voucher code doesn’t work. What should I do?
- How do I tip my artist in advance?
- How much do your artworks cost?
- What currency are the prices shown in?
- How can I use artworks purchased by you? Do you have license agreements?
- What’s your refund policy?
Part 2: Delivery timelines, service packages, order customization, and add-ons
- What kind of Covatar digital portraits do you offer?
- How can I get a full-body portrait?
- Can I order a digital version of my portrait first and then get it printed later?
- When and how will I receive my order?
- I’m short on time. Can I get my order faster?
- Can I add people or pets to my portrait?
- How do I choose a service package?
- I already purchased a Covatar portrait in the past. How can I update it? Can I add a person, change background, color, attire, details after the portrait is delivered?
- I purchased a group Covatar portrait before, but now I want to receive individual portraits for some or all characters in the picture
- How to get a portrait in a specific style?
- What is included in the digital portrait product?
Part 3: About NFT avatars & usage
- What's an NFT Covatar?
- What's included in the NFT Covatar packages?
- I want to get it minted somewhere else. What do I do?
- Why is minting important?
- How to pay with cryptocurrency via Coinbase Commerce?
- How do I link my NFT Covatar to my Twitter account?
- What's the difference between NFT Covatars and custom NFT collection creation services?
- How do I upgrade my NFT Covatar with different details, skins, backgrounds?
- If I have an NFT license, can I use this image for commercial purposes? E.g. printing on t-shits or anything else.
- I don’t want to have an avatar of myself but I have an idea for a character. Can you create it?